AFCA: How to resolve complaints sooner – a special AFCA Member webinar

  • February 10, 2022
When:
February 24, 2022 @ 1:00 pm – 2:00 pm Australia/Sydney Timezone
2022-02-24T13:00:00+11:00
2022-02-24T14:00:00+11:00
AFCA: How to resolve complaints sooner - a special AFCA Member webinar
AFCA has partnered with communication and negotiation experts Red Sky to host a special webinar event exclusive to AFCA Members.

Join Red Sky Leadership Partner Stewart Gillies and AFCA’s Head of Membership Services Campbell Daff to learn more about behaviour styles, communication and negotiation techniques, and how these can be applied to dispute resolution.

We’ll also share AFCA’s External Dispute Resolution procedures so members can navigate the process and resolve complaints in a timely and fair way.

Date: Thursday 24th February 2022

Time: 1-2pm AEDT (12pm-1pm QLD,10-11am WA)

Location: Online

Members that register for this event will receive a reminder email via Eventbrite prior to the webinar, including a link to the live stream event.

 

Register at:

https://www.eventbrite.com.au/e/afca-member-webinar-how-to-resolve-complaints-sooner-tickets-249840418417

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